FAQs

What is Chawel / How does it work?

Click to see Demo video, and Beach change in action.

What sizes does the Chawel come in?

The Traveller is only available in Medium size. 71cm x 109cm

All Hybrid and Sport models are available in Large. Large: 91cm x 147cm & 91cm x 127cm

What is the difference between the different Chawels? Compare Here

The Traveller is made of terry towel on grey soft micro fleece and includes a pocket

The Sport Basic is made of quick-dry polyester making it lighter and easier to pack than cotton towels.

The Hybrid Basic is a full polyester combination. Half warm micro fleece like the Traveller and half quick dry of the Sport.

The Chawel LX series (Sport & Hybrid) include a zip up pocket that can also be stuffed within itself, and have the Chawelers Choice armhole seam. To open the armholes, just snip the threads in the seam between the horizontal stitches along the side toward the head hole.

The NEW Chawel HD series is all that the LX is, with the added extra of a HooD

visit the SHOP page to find out more.

What is the Chawelers Choice Armholes?

In short, the armhole option is a single stitch seam that is easy to open if you wish to have them open. See the easy how to video on the LX series.

Zippers and velcro were not options that we liked. We feel this is a great solution for those who want their arms free to change.

What colours is the Chawel available in?

The Traveller is currently available in Teal, Grey and Purple terry towel on grey micro fleece.

The Chawel Sport LX  and the Hybrid LX are only available in Grey.

The Chawel Sport HD comes in Blue & Hybrid HD is available in Violet & BluePlum.

Where can I buy a Chawel?

Orders can be placed through our online shop, or on the retailers page for the full list of retailers.

What material is the Chawel made of?

The Traveller is made from light cotton terry towel with a warm microfleece.

The Sport models are double sided quick-dry polyester.

The Hybrid models are 100% polyester combination of micro-fleece and quick dry.

How do I wash my Chawel?

Wash in cold water with regular detergent. Avoid bleach and heavy detergents. Hang to dry.

Don’t use bleach, dryer sheets or fabric softener. Rewash if you use a dryer sheet or fabric softener.

Can I Screen Print on Chawels?

Keep in mind when designing your print that screen printing will block the moisture absorption reducing the fabric’s effectiveness as a towel. If you want to screen print, use water-based inks if possible and print only small areas and open space.

We screen print on the Chawel carry bag, showing that it can be done. We can also do special orders starting at minimums of 100 pieces, as set up charges are the most expensive part of the printing process.

If you have your own printer with screens already made, that would be your best money saving option.

Contact us HERE if you have anymore questions.

SHIPPING Q&As

How much does shipping cost?

We ship Chawels via Canada Post. Pricing may vary on distance from BC and quantity ordered.

When will I receive my order?

From the ship date, it usually takes about 7 days for orders within Canada, and about 10-15 days for International. You will receive an email with tracking information when your order has shipped.

I haven’t received my order yet. What’s up?

Did you receive our email confirmation along with tracking info saying your order was shipped? Please keep us updated on the status, and contact us at info@chawel.com or through the contact page with a phone # where we can reach you.

Will I be charged with customs, tax, or import duties?

Customs does what customs wants. We have no control over what import duties and/or taxes might be. They are charged once the parcel reaches the country of delivery. Checking with your local customs office for policies and import duties and taxes. Please let us know if you do get charged any duties or taxes so we may inform future orders.

Question not answered here?  Email us at info@chawel.com